Twenty-five years in digital — agency-side, client-side, group-side. Cohaesus Group founder.
Richard founded Cohaesus in 2008 and has spent the intervening decades running digital programmes for British manufacturers, distributors and professional services firms. He started Nine Stones to give established mid-market businesses the kind of senior marketing partnership the larger agencies reserve for their largest accounts.
From Richard,
in their own words.
How much does website maintenance cost in the UK?
A no-nonsense breakdown of the four ways maintenance is sold, the realistic monthly bands for UK mid-market sites, the costs that never appear in the quote, and a worksheet to size what you actually need.
Your website is live. So who's actually running it?
A website is not a project that finishes — it's a system that runs continuously, and most mid-market sites are quietly neglected the day after launch. What ongoing management really involves, who should own it, and how to tell whether yours is being looked after at all.
Could I hire someone to manage my website?
The instinct is to put one person in charge of the website. It is a reasonable instinct — but website management is four different jobs, and one hire rarely covers all four. Here is how to think about it before you write the job spec.
What are the four elements of website management?
Most businesses treat website management as one fuzzy line on an invoice. It is really four distinct jobs — hosting, maintenance, support and content — and the gaps tend to hide in the spaces between them.
How much should you pay to maintain a website?
Maintenance quotes for the same site can range from £20 a month to £2,000. The spread is real, and it reflects genuinely different work — here is what drives the number, and how to tell whether yours is fair.
Content is king. Getting it made is the hard part.
Content is the quiet bottleneck behind most stalled B2B marketing — and the reason your agency's blog reads exactly like everyone else's. Why it happens, and a way to produce content only your firm could.
Why your website isn't generating leads: where to look first
Most 'our website doesn't work' complaints come down to one of five specific faults. A diagnostic for the established UK business whose site brings in too few enquiries.
Website support vs maintenance: what's the difference?
Support and maintenance get quoted as one line and treated as one budget. They are two different kinds of work — and a business that runs a website needs both, structured properly.
Marketing retainer vs in-house hire: the honest maths
A clear-eyed comparison of what a marketing retainer and a £55k in-house hire actually deliver for a £5m–£30m UK business — including the costs nobody books in the spreadsheet.
SEO for UK manufacturers: a practical guide for established firms
A grounded look at how UK manufacturers — especially £2m–£30m turnover engineering firms — should approach organic search in 2026.